1. ACCESS AND USE OF THE WEBSITE

DESARROLLOS ALIMENTARIOS, S.A., with N.I.F. A-28469757 and address at Calle Aluminio, 7, Azqueca de Henares (Guadalajara), as the owner of the website www.frumen.com, in accordance with the provisions established in the European Union and Spanish regulations on the Protection of Personal Data and in the Law on Information Society Services and Electronic Commerce 34/2002 of July 11, informs you about the legal conditions of this website.

In general, the relationships between Frumen and its users, derived from the use of the services contained on this website, are subject to Spanish legislation and jurisdiction.

Accessing this website implies knowledge and acceptance of the following terms and conditions.

2. TERMS OF USE AND GENERAL CONDITIONS

Access to this website is the sole responsibility of the users. Accessing and browsing this website implies acceptance and knowledge of the legal warnings, conditions, and terms of use contained therein.

The sending of unsolicited bulk email or unsolicited email (SPAM) to email accounts used on this website is prohibited.

Users may not access this website in a way that damages, deteriorates, disables, or overloads the services and/or information offered.

3. BROWSING, ACCESS, AND SECURITY

Frumen makes every effort to ensure that browsing is conducted under the best conditions and to avoid any type of harm that may occur during browsing.

Frumen is not responsible for or guarantees uninterrupted access to this website or that it is error-free. Frumen is not responsible for any damage that may be caused to users by inappropriate use of this website.

4. PRIVACY POLICY AND DATA PROTECTION

FRUMEN places great importance on respecting privacy and takes all necessary measures to ensure the confidentiality and security of users’ personal data.

5. ADDITIONAL INFORMATION ON DATA PROTECTION (GDPR-LOPD)

Legal regulations to which the website adheres. FRUMEN has adapted this website to comply with the requirements of the Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD), and Royal Decree 1720/2007, of December 21, which approves the Regulation for the development of the Organic Law on the Protection of Personal Data (RLOPD). It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons concerning the processing of personal data and the free movement of such data (GDPR), as well as with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE).

  1. Data Controller:

The data controller is DESARROLLOS ALIMENTARIOS S.A.

Tax identification number: A-28469757

Postal address: C/ Aluminio Nº 7, P.I. Miralcampo, 19200 – Azuqueca de Henares (Guadalajara)

Email address: rgpd@frumen.com

For the purposes of the GDPR, the sending or submission by the user of personal data (data relating to identified or identifiable individuals) through the website and the subsequent processing by us will be considered a data processing activity. The personal data processed by FRUMEN comes from the contact form available on the website.

FRUMEN guarantees the user that it will implement appropriate technical and organizational security measures for the processing of such data to ensure the privacy of the information.

  1. Purpose of processing and legal basis

2.1. For what purpose will we process your data?

At  FRUMEN, we process data collected through various forms on the website to:

– Manage, study, and resolve inquiries regarding: the information included on the website and/or our services; data processing, legal texts, claims, as well as any other issues.

The provided data will be located on servers managed by HETZNER ONLINE GMBH, the hosting service provider for FRUMEN, which will be considered the data processor. The servers are located within European territory, and the managing company offers sufficient guarantees to implement the security measures required by data protection regulations for processing personal data.

The user will be solely responsible for completing forms with false, inaccurate, incomplete, or outdated data, exempting FRUMEN from any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity, and authenticity of the personal data provided and commit to keeping it properly updated.

2.2. What is the legal basis for processing your data?

The legal basis for processing your data is consent.

The processing of your data is based on your explicit consent, granted by providing the requested data through the website forms and checking the acceptance box for this privacy policy.

2.3. Is it necessary for you to provide all your data? What will happen if you don’t provide it?

Yes, it is necessary to provide all requested personal data. If you do not provide the requested data, we will not be able to process your request properly.

2.4. Will we make automated individualized decisions and/or profiling that produce legal effects or significantly affect you similarly?

No.

2.5. How long will we process your data?

The personal data provided will be kept as long as the user does not request its deletion.

RECIPIENTS OF DATA DISCLOSURES:

3.1. Will your data be disclosed to other companies?

FRUMEN will not disclose your data to any third party, except in cases legally required.

Users are informed that, for the correct provision of services (e.g., web hosting, support, email marketing, etc.), various service providers contracted by FRUMEN (data processors) may have access to the personal information necessary to perform their functions.

These services provided by third parties are necessary for the development of FRUMEN‘s activity. In all cases, the data processing carried out will be governed by a contract that binds the data processor to FRUMEN. Under no circumstances will they use the information for other purposes and will process it according to the guidelines stipulated by FRUMEN and current data protection regulations.
3.2. International data transfers:

No international data transfers are made outside the European Union territory.

3.3. Data of minors:

FRUMEN does not collect data from minors through its website. The user guarantees that they are over 14 years old. If FRUMEN identifies that a minor under 14 years old has provided personal data, this data will be immediately deleted. Additionally, parents or legal guardians can, in any case, contact FRUMEN to block any account created by minors under their responsibility.

4. YOUR RIGHTS:

What are your rights when you provide us with your data?

Users can revoke consent at any time, without affecting the lawfulness of the processing previously carried out.

They also have the right to:

1. Request access to their personal data or rectify inaccurate data.
2. Request the deletion of the data when it is no longer necessary for the purposes it was collected for.
3. Request the restriction of the data processing, in certain cases, in which case we will only keep the data for the exercise or defense of claims.
4. Oppose the processing of their data, under certain circumstances. We will stop processing the data, except for compelling legitimate reasons or the exercise or defense of possible claims.
5. Request the portability of the data in cases provided by law and receive it in a structured, commonly used, and machine-readable format, or request that it be sent to another data controller when technically possible.
6. File a complaint with the supervisory authority if you consider that we have violated your rights. You can contact the Spanish Data Protection Agency (AEPD) through its website https://www.aepd.es.

How can you exercise your rights?

By sending an email to rgpd@frumen.com, clearly indicating the right you wish to exercise and attaching a copy of your identification document.

5. SECURITY MEASURES:

FRUMEN is committed to protecting personal data and user privacy and processes user information in an absolutely confidential manner. To this end, it adopts the technical and organizational measures necessary to prevent the alteration, loss, unauthorized access, or processing of data, considering the state of technology, the nature of the stored data, and the risks to which they are exposed.

FRUMEN ensures, within the limits of its capabilities, a reasonable and diligent level of security appropriate to the data being processed.

6. MODIFICATIONS:

FRUMEN reserves the right to modify its privacy policy at any time, respecting current legislation. Any modification will be published on this website and will always be accessible to users.

If you have any questions about the information described here or about your rights, you can contact FRUMEN at the email address rgpd@frumen.com.

7. APPLICABLE LAW AND JURISDICTION:

The relationship between the user and FRUMEN will be governed by current Spanish regulations. Any disputes will be submitted to the competent courts and tribunals of Guadalajara, unless mandatory law stipulates otherwise.