What is a cookie?

A cookie is a small file that is downloaded to the user’s computer / phone / tablet when accessing a web page, online store, intranet, online platform or similar, to store and retrieve information about the navigation that is carried out from said computer. This information helps us improve the quality of our website and the user’s experience in it.


Cookies, depending on their permanence, can be divided into session or permanent cookies:

Session Cookies: These are those that store data only while the user accesses the web and, once abandoned, do not remain on the user’s hard drive.

Permanent cookies: These are those that store the data on the user’s hard drive so that they are accessed and used each time you visit our website.

Depending on the entity that manages them, we can distinguish between:

Own cookies: Are those that are sent to the user’s terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.

Third-party cookies: Those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through the cookies. For example, Google Analytics or Comscore).

Depending on the purpose, cookies can be classified as follows:
Technical cookies: These are those that allow the user to navigate through a web page, platform or application and the use of different options or services that exist in it, such as controlling traffic and data communication, identifying the session, access restricted access parts, remember the elements that make up an order, perform the purchase process of an order, make the request for registration or participation in an event, use security elements during navigation, store contents for dissemination of videos or sound or share content through social networks.

Analysis cookies: These are those that allow the person responsible for them to monitor and analyze the behavior of the users of the websites to which they are linked. The information collected through this type of cookies is used in the measurement of the activity of the websites, application or platform and for the elaboration of navigation profiles of the users of said sites, applications and platforms, in order to introduce improvements in function of the analysis of the data of use made by the users of the service.

Advertising cookies: Are those that allow the management, in the most efficient way possible, of the advertising spaces that, if applicable, the editor has included in a web page, application or platform from which the requested service is provided based on criteria as the edited content or the frequency in which the ads are displayed.


The user can allow, block or delete the cookies installed on his computer by configuring the options of the browser installed on his computer. Below we explain how to access the configuration menu of the most popular browsers. (Important: Deactivating some of the aforementioned cookies may make certain services or features of the website not available).

– Firefox: Tools -> Options -> Privacy -> History -> Custom Settings.
– Chrome: Settings -> Show advanced options -> Privacy -> Content settings.
– Safari: Preferences -> Security.
– Opera: Options -> Privacy.
– Internet Explorer: Tools -> Internet Options -> Privacy -> Configuration